Shipping Policy

Shipping Policy

Thank you for shopping with Picksentials. Please take a moment to review our shipping policy.

1. Processing Time and Delivery Time:

 

Order Handling: 2-4 days Delivery Time: 7-21 days Total: Up to 25 days

Note: Processing time refers to the order handling period, and the total duration includes both processing and delivery times. Please be aware that during peak seasons and promotional periods, processing times may be slightly extended.

 

2. Shipping Methods:
We offer international shipping to most countries worldwide. Customers can choose from various shipping methods during the checkout process, with options including standard shipping, expedited shipping, and express shipping.

3. Shipping Rates:

Enjoy complimentary shipping for standard processing times. For expedited shipping, rates are determined by the package weight, destination country, and chosen shipping method. The exact shipping costs will be presented during checkout prior to finalizing your order.

4. Order Tracking:
Upon shipment, a confirmation email containing a tracking number will be sent to you. You can use this tracking number to monitor the status and location of your shipment. If you have any concerns or inquiries about your shipment, please do not hesitate to contact our customer support team.

5. Shipping Restrictions:
We strive to ship to as many countries as possible. However, certain restrictions may apply based on specific international laws and regulations. Please check the list of available shipping destinations during the checkout process.

6. Shipping Confirmation:
A shipping confirmation email will be sent to you once your order has been shipped, providing the tracking information and an estimated delivery date.

7. Shipment Damages:
If your order arrives damaged, please reach out to our customer support team immediately. We may request photo and video evidence of the damaged package and its contents to facilitate the resolution process.

9. Lost or Stolen Packages:
Picksentials is not liable for any lost or stolen packages confirmed to be delivered to the provided shipping address. Please ensure that the shipping address provided is accurate and secure to prevent any potential issues.

10. Order Modification:
Once an order has been placed, we are unable to modify or change any order details, including the shipping address. Please review all order details carefully before finalizing your purchase.

For any additional inquiries or concerns about our shipping policy, please feel free to reach out to our customer support team at contact@picksentials.com